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CarrierPoint Inc. DATADEPOT Product
Situation

CarrierPoint Inc., a provider of web-based logistics software, was collecting very valuable information on its dataservers as customers used its WEB DISPATCH and DOCKMASTER (scheduling) applications. However, this gold-mine of information was only presented by the system as a sea of small facts. It was not aggregated or distributed in a form that aided decision makers at client companies in strategic planning of transportation operations.


Action

Datamatics built and offered CarrierPoint a web-accessible data warehouse add-on product called DATADEPOT that significantly strengthened its market position and became an additional revenue stream.


Result

CarrierPoint clients such as Phillips Lighting purchased DATADEPOT and were delighted to have access to data such as the following:

Carrier on-time performance
Carrier cost performance
Industry-wide shipping costs by origin and destination
Company specific shipping costs over time
Loading dock utilization data
Average truck load times by product and distribution center



   
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